Frequently Asked Questions
Thanks for your interest in O’Neal, you can apply for Rider Support using our sponsorship form. Please send us information about you, results and paste links to videos. We’ll review your application and get back to you as soon as possible.
Please send your enquiry using our contact form.
We will answer you as soon as possible and inform you about the requirement.
You can find our size chart on our product support page. If you have any additional questions, please call 1-800-32-ONEAL.
The length of the inseam. The Youth 28 is 3.5 inches shorter and has an inseam of 23.5 inches, while the adult 28 has an inseam of 27″.
Please contact customer support at: 1-800-32-ONEAL (326-6325) to obtain an RA number before shipping the item back to O’Neal for return or exchange.
Once your return is received, your refund will be processed and a credit will be automatically applied to your original method of payment within 7 days. Please note that depending on your credit company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. This additional delay is out of our control.
Our shipping and receiving address is:
685 Cochran St.
Simi Valley, CA 93065
Please contact customer support at: 1-800-32-ONEAL (326-6325) one of our representatives will be able to assist you.
8am-5pm PST Monday through Friday. Closed weekends and all major US holidays.
We are sorry that you are having trouble with your helmet.
If you have lost your manual, you can find it on our product support page.
To obtain repairs or replacement within the terms of the helmet warranty, please refer to the
Proof of warranty coverage (i.e. – dated bill of sale) is required.
Within 30 days of purchase date:
Toll Free 1-800-32-ONEAL (1-800-326-6325)
After 30 days of purchase date:
BLINC Technology Inc.
You can find a list of all our Bluetooth® Helmet manuals on our product support page.
Yes. Please contact customer support at: 1-800-32-ONEAL (326-6325).
If you don’t know the helmet model, or year, its helpful to have a picture of your helmet on hand that you can email to one of our reps to help properly identify the parts that you need.
To get O’Neal stickers, send us a message using our contact form.
Please include a short note, explaining your request.