Frequently Asked Questions

  • HOW CAN I GET SPONSORED BY O’NEAL?

    Thanks for your interest in O’Neal, you can apply for Rider Support using our sponsorship form. Please send us information about you, results and paste links to videos. We’ll review your application and get back to you as soon as possible.

  • HOW CAN I BECOME AN O’NEAL DEALER?

    Please send your enquiry using our contact form.
    We will answer you as soon as possible and inform you about the requirement.

  • WHERE IS THE SIZE CHART FOR YOUR GEAR?

    You can find our size chart on our product support page. If you have any additional questions, please call 1-800-32-ONEAL.

  • WHAT IS THE DIFFERENCE BETWEEN THE ADULT 28 PANT AND THE YOUTH 28 PANT?

    The length of the inseam. The Youth 28 is 3.5 inches shorter and has an inseam of 23.5 inches, while the adult 28 has an inseam of 27″.

  • HOW CAN I EXCHANGE A PRODUCT THAT DOESN’T FIT?

    Please contact customer support at: 1-800-32-ONEAL (326-6325) to obtain an RA number before shipping the item back to O’Neal for return or exchange.
    Once your return is received, your refund will be processed and a credit will be automatically applied to your original method of payment within 7 days. Please note that depending on your credit company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. This additional delay is out of our control.

    Our shipping and receiving address is:

    O’Neal

    685 Cochran St.

    Simi Valley, CA 93065

  • I HAVE A QUESTION ABOUT MY ONLINE ORDER. WHO DO I CONTACT?

    Please contact customer support at: 1-800-32-ONEAL (326-6325) one of our representatives will be able to assist you.

  • WHAT ARE YOUR BUSINESS HOURS?

    8am-5pm PST Monday through Friday. Closed weekends and all major US holidays.

  • I NEED HELP WITH MY COMMANDER BLUETOOTH HELMET

    We are sorry that you are having trouble with your helmet.

    If you have lost your manual, you can find it on our product support page.

    To obtain repairs or replacement within the terms of the helmet warranty, please refer to the
    information below.

    Proof of warranty coverage (i.e. – dated bill of sale) is required.

    Within 30 days of purchase date:

    O’Neal
    Toll Free 1-800-32-ONEAL (1-800-326-6325)

    After 30 days of purchase date:

    BLINC Technology Inc.

    1-855-696-4835

  • I LOST MY BLUETOOTH HELMET MANUAL. WHERE CAN I FIND IT ONLINE?

    You can find a list of all our Bluetooth® Helmet manuals on our product support page.

  • DO YOU SELL REPLACEMENT PARTS FOR HELMETS AND BOOTS?

    Yes. Please contact customer support at: 1-800-32-ONEAL (326-6325).
    If you don’t know the helmet model, or year, its helpful to have a picture of your helmet on hand that you can email to one of our reps to help properly identify the parts that you need.

  • CAN I GET STICKERS FROM O’NEAL?

    To get O’Neal stickers, send us a message using our contact form.
    Please include a short note, explaining your request.